FAQ · TuTour Colombia

Frequently Asked Questions

Everything you need to know about our experiences and rentals. If you have a question that's not here, just message us.

Get to know TuTour Colombia

We're a nautical company based at Marina Internacional Santa Marta, founded by Luis Martínez (Captain and economist with 25 years of prior experience in banking) and Stephanie Taylor (cofounder, island-born). We operate 5 directly-owned vessels.

Our promise is simple: book direct, pay the real price, sail with local crew. No middlemen. No surprises.

Everything you need to know

Who is TuTour Colombia?

A nautical company based at Marina Internacional Santa Marta, founded by Luis Martínez (Captain) and Stephanie Taylor. We operate 5 directly-owned boats.

How much does a shared tour to Tayrona cost?

Shared tours range from $210,000 COP (Tayrona Snorkel and Beach) to $290,000 COP (Filavia II Catamaran). All include marina entrance, insurance, snorkel gear, water, fruit and Caribbean lunch.

How much does private boat rental cost?

From $1,080,000 COP for the Tranquila speedboat (up to 12 pax) to $5,850,000 COP for the Filavia II catamaran to Cinto. Price per entire boat, not per person.

What's included in the prices?

On shared tours: marina entrance, nautical insurance, Tayrona Park insurance, water, fruit, Caribbean lunch, snorkel equipment. On private charters: captain, assistant, fuel and safety equipment. Marina entrance ($12,000 COP) and Tayrona insurance ($7,000 COP) are NOT included in private charters.

Where do the boats depart from?

All departures from Marina Internacional Santa Marta — Charter Zone. We offer pickup from Rodadero ($300,000 COP), Pozos Colorados / Irotama Hilton ($500,000 COP) and Playa Dormida ($600,000 COP) for private charters.

How do I book?

On WhatsApp directly at +57 316 049 1524. Also by email at info@tutourcolombia.co. We respond in less than 1 hour.

How much do I need to deposit?

50% deposit. The remaining balance is paid before departure.

What payment methods do you accept?

Bank transfer, QR code, Nequi key, Daviplata key, PayPal and credit card (with 5% surcharge for bank commission). International cards welcome.

What if the weather doesn't allow departure?

If the Captain determines sea conditions are unsafe, we reschedule at no cost or refund the deposit. Safety always comes first.

What if Tayrona National Park is closed?

The Park closes several times a year for ecological maintenance. In those cases we offer to switch to 'Santa Marta by Sea' covering Taganga, El Morro and Inca Inca, no penalty.

Can I bring alcohol?

On shared experiences, no outside alcoholic beverages allowed. On private charters yes, with prior coordination. The marina does not allow outside food or drinks.

Are there activities for kids?

Yes. All our experiences are kid-friendly. The Filavia II catamaran's stability makes it especially comfortable for families. We recommend biodegradable sunscreen, hat and swimsuit.

Are the boats insured and certified?

Yes. All our boats are certified by DIMAR (Colombia's Maritime Authority), have current insurance and crew with valid licenses.

Do you speak English?

Yes. Our team communicates in Spanish and English. Spanish site here.

Do you do corporate events or weddings at sea?

Yes. The Artivela sailboat and Filavia II catamaran are ideal for special events. We coordinate decoration, catering, photographer and everything you need. Message us for a quote.

Why book direct and not through Airbnb, Viator or another OTA?

We're the direct owners. On any OTA (Airbnb Experiences, Viator, GetYourGuide, Civitatis) you pay the same as with us but with the platform's commission (15%-25%) on top. Booking direct, that money stays in your pocket or is reinvested in improving your experience.

Ready to set sail?

We own all our boats directly. No middlemen, no commissions — book direct, pay less. The best price on the Colombian Caribbean.

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